Customer service was great. I emailed them a question I had and got a quick reply. Considering this will be my first big purchase on a gold chain, I had to be sure. I got the reassurance and their customer service just made it this whole ordeal smooth. I ordered online and packaging was secure and fast! I’m thinking of a custom piece in honouring my wife and hope to see you soon. Thank you.

I took my vintage ring to golden hand to be repaired - they quoted me $60 which included the replacement sapphire stone. They fixed it same day and even polished it. When I picked it up, it looked even better than when I first bought it. Compared to another shop that quoted me $175 (on a $200 ring) plus a 2-3 week wait, I am very impressed with the service provided by golden hand. All the staff members I dealt with were also very kind. 10/10 recommend.

The staff at Golden Hand Jewellery are very friendly and knowledgeable. They make sure that you are satisfied and that you find what you're looking for. They also make lovely custom jewellery. Every custom order that I have made has always turned out very nice! Golden Hand also has a very large selection of any type of jewellery. Thank you for the wonderful customer service!