The best customer service I have ever experienced from a jeweller! Extremely friendly and knowledgeable staff. They have repaired jewelry for me at very reasonable prices and in a timely manner. I have been in store and shopped online and have had great experiences with both. Very happy with this business and would definitely recommend!

I took my vintage ring to golden hand to be repaired - they quoted me $60 which included the replacement sapphire stone. They fixed it same day and even polished it. When I picked it up, it looked even better than when I first bought it. Compared to another shop that quoted me $175 (on a $200 ring) plus a 2-3 week wait, I am very impressed with the service provided by golden hand. All the staff members I dealt with were also very kind. 10/10 recommend.

Customer service was great. I emailed them a question I had and got a quick reply. Considering this will be my first big purchase on a gold chain, I had to be sure. I got the reassurance and their customer service just made it this whole ordeal smooth. I ordered online and packaging was secure and fast! I’m thinking of a custom piece in honouring my wife and hope to see you soon. Thank you.