Made an online order and accidentally mistyped my email, when I called them they helped me out and made sure I got the shipping confirmation and tracking number to the right email. Everything arrived and looked better than the pictures super happy with my purchase

Great customer service and competitive prices. Their turnaround time for custom jewellery is amazing. Definitely recommend for anyone that wants all types of jewellery.

I took my vintage ring to golden hand to be repaired - they quoted me $60 which included the replacement sapphire stone. They fixed it same day and even polished it. When I picked it up, it looked even better than when I first bought it. Compared to another shop that quoted me $175 (on a $200 ring) plus a 2-3 week wait, I am very impressed with the service provided by golden hand. All the staff members I dealt with were also very kind. 10/10 recommend.