Customer service was great. I emailed them a question I had and got a quick reply. Considering this will be my first big purchase on a gold chain, I had to be sure. I got the reassurance and their customer service just made it this whole ordeal smooth. I ordered online and packaging was secure and fast! I’m thinking of a custom piece in honouring my wife and hope to see you soon. Thank you.

I am from the North and Golden Hand is so personal and each staff member takes the time to help me curate each piece to my liking. Everyone is so nice and shipping up North has always been so easy. I only ever come to Golden Hand <3

The best customer service I have ever experienced from a jeweller! Extremely friendly and knowledgeable staff. They have repaired jewelry for me at very reasonable prices and in a timely manner. I have been in store and shopped online and have had great experiences with both. Very happy with this business and would definitely recommend!